Returns & Exchanges

At Annies Hallmark & Gretchens Hallmark, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original packaging, unused, and have all tags attached before initiating a return.

• 2.
  Request a Return

  Contact our customer service team with your order number to receive a Return Authorization and a prepaid shipping label.

• 3.
  Package Your Item

  Securely pack the products in their original box or a similar sturdy container, including a copy of your packing slip inside.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund has been processed.